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Short answers to the questions founders ask before hiring a CFO, plus the full playbooks we run with clients. No gated PDFs, no pitch.
Ecommerce Cash Flow: How to Forecast and Manage It
An ecommerce business can show a profit every month and still miss payroll. The reason is timing: you pay suppliers, freight and duties weeks or months before the customer's money turns into cash you can spend, and you pay for ads before the order even arrives.
How do you do SKU profitability analysis?
Your best-selling SKU may be losing money. SKU profitability analysis ranks each product by contribution margin: revenue minus cost of goods, shipping and fulfilment, payment and platform fees, returns and ad spend. Use at least 90 days of order-level data, rank by contribution in currency, then protect, grow, fix or cut each SKU based on its pattern.
How to Forecast Revenue With No History
To forecast revenue with no history, build a bottom-up financial model from reachable buyers, expected conversions, selling prices and the timing of delivery. Tie each assumption to evidence you can inspect, such as signed orders, live opportunities, price tests or available delivery capacity. Use separate scenarios for unresolved assumptions, and keep revenue recognition separate from cash collection.
How to Raise Prices Without Losing Customers
To raise prices without unnecessarily losing customers, identify where your current price fails to cover delivery costs, test a targeted increase, and measure retention alongside contribution profit. Give customers clear notice and a lower-scope option where practical, rather than automatically discounting the same offer. No pricing strategy can guarantee zero customer losses – the goal is to protect valuable relationships while improving the economics of serving them.
Unit Economics Mistakes That Kill DTC Brands
DTC brands put themselves at risk when they compare revenue LTV with CAC, leave variable costs out of contribution margin, or fund acquisition with repeat purchases that have not happened yet. Those mistakes can make a loss-making customer look profitable. Calculate customer contribution after fulfillment, returns and acquisition, then measure how quickly actual cohorts repay their acquisition cost.
How Much Cash Runway Should a Founder Keep?
A pre-profit founder should target enough cash runway to reach the next credible funding or cash-flow milestone, absorb a delay, and preserve a protected cash floor. Set that target from a monthly downside cash forecast, not a fixed number of months or last month’s burn rate. Start taking action when the forecast shows you approaching the protected floor, rather than waiting until cash is nearly gone.
What Makes a Financial Model Credible to Investors?
A financial model is credible to investors when its forecasts follow from identifiable business drivers, its assumptions have supporting evidence, and its cash calculations reconcile. Build revenue from customers, pricing and retention rather than a growth target, then test whether sales capacity, hiring and funding can support the result. Where evidence is missing, label the assumption and show what changes if it is wrong.
Do Freemium Unit Economics Actually Work?
Freemium unit economics work when a signup cohort generates enough paid contribution to recover its acquisition costs and the cost of serving its free users. Conversion rate alone cannot answer that question: conversion timing, support demand and paid customer retention determine whether the cohort pays back. The practical test is when cumulative cohort contribution turns positive and whether your cash runway can fund the wait.
How Does a 13-Week Cash Flow Forecast Work?
A 13-week cash flow forecast tracks expected cash receipts and payments by week, starting with your available bank balance. Each week, you replace the completed week’s estimates with actual cash movements, update the remaining weeks, and add a new thirteenth week. This rolling forecast shows when cash may fall short so you can act on collections, spending, or funding before payments come due.
Founder KPIs: What Your Dashboard Should Track
A founder dashboard should track available cash, forecast cash headroom, net burn, revenue against plan, gross margin, collections and the demand or retention metric most relevant to the business. Keep a KPI only when a change in it could change a spending, hiring, pricing or sales decision. Give every metric a consistent definition, an owner and a trigger for action.
Debt vs Equity: How to Fund Growth Without Regret
Borrow for growth when your existing cash flow can support repayments even if the investment takes longer than planned to pay back. Consider raising equity when growth requires spending before you have a dependable repayment source. In the debt vs equity decision, compare the full terms: fees, covenants and guarantees for debt; dilution, investor rights and future fundraising constraints for equity.
EU VAT for E-commerce: OSS, Thresholds and Marketplaces
For standard taxable EU e-commerce sales to consumers, VAT generally follows the customer's country when goods cross EU borders, subject to a limited €10,000 exception for qualifying EU-established sellers. The Union One Stop Shop (OSS) lets sellers report eligible cross-border sales through one registration instead of registering in every destination country. Marketplaces collect VAT only when specific deemed-supplier rules apply, while foreign stock and imports can create separate obligations.
Fractional CFO ROI: What Returns Should You Expect?
Expect fractional CFO ROI to come from measurable improvements in cash collection, contribution margin and financial decisions – not reporting alone. There is no defensible universal return multiple without your starting numbers, engagement costs and evidence of what changed. Measure profit gains separately from cash released, and agree on the baseline before work begins.
What Should a Founder Board Pack Include?
A founder board pack should include a monthly summary of cash and runway, actual performance against plan, forecast changes, material risks and decisions needed from the board. Put that summary on one page, with supporting financials and analysis linked separately. Every material variance should explain what changed, what management is doing and whether the board needs to act.
How Inventory Kills Cash in DTC Businesses
Inventory kills cash in DTC businesses when you pay for stock before the money from selling it reaches your bank. Supplier minimum order quantities can make that upfront commitment larger, while production, shipping, sell-through and payout delays extend the gap. Protecting DTC cash flow means forecasting both stock availability and the cash dates attached to every purchase order.
Fractional CFO Cost UK: What Should You Pay?
A fractional CFO’s UK cost needs to be quoted in GBP against a defined scope, rather than treated as a single standard monthly price. This article does not give a numerical market range because verified engagement fees are not available to substantiate one. To establish what you should pay, request a quote that separates the ongoing retainer, initial setup, VAT treatment and work charged outside the agreement.
What is the difference between a fractional finance director and a fractional CFO?
In the UK, fractional finance director and fractional CFO usually describe the same person: a senior finance leader working a few days a month instead of full time. Where they differ is scope. An FD engagement is typically inward-facing – controls, month-end, management accounts, cash. A CFO engagement adds the outward-facing work: strategy, pricing, unit economics, fundraising, lender and investor conversations. Ask what the person will own, not what the title says.
How do you hire a fractional CFO?
Hiring a fractional CFO takes days, not months. Start with the decision you cannot make today, then test candidates on that specific problem rather than on credentials. Ask who does the actual work, what lands in the first 30 days, and what sits outside scope. Expect a monthly retainer priced by complexity, month to month, with no lock-in – anyone asking for a long tie-in before proving value is a red flag.
How much does a fractional CFO cost?
A fractional CFO is normally billed as a monthly retainer, and the number is set by the complexity of your finances, not by your revenue. Entity count, number of sales channels, bookkeeping quality, reporting cadence and whether you are raising money move the price far more than turnover does. Compared with a full-time CFO in Europe, who costs €120K+ per year plus taxes and bonus, a fractional engagement gives you the same seniority for a fraction of that, month to month.
When should a founder hire a CFO?
Hire CFO-level help when financial decisions start costing more than the CFO would. In practice that is when you cannot say what your real profit was last month, when cash surprises you, when you are raising money, when you add a second entity or channel, or when you are making pricing and hiring calls on instinct. Revenue is a poor trigger on its own: a €3M business with three entities and two channels needs a CFO before a €10M single-channel business with clean books does.
Fractional CFO vs in-house CFO: which is right?
A fractional CFO gives you senior financial leadership for a fraction of a full-time salary, starts within days and can be stopped any month. An in-house CFO gives you full-time presence and ownership, but costs €120K+ plus taxes and bonus, takes three to six months to hire and carries real mis-hire risk. Below roughly €20M revenue, or before a transaction demands daily attention, fractional wins on almost every dimension except availability.
What is the difference between a CFO and an accountant?
A bookkeeper records transactions. An accountant closes the books, files taxes and keeps you compliant. A CFO uses those numbers to make decisions: pricing, margin, cash, hiring and funding. They are not rungs on one ladder, they are three different jobs, and having a good accountant tells you nothing about whether you have financial visibility.
What does a fractional CFO actually do?
A fractional CFO owns the financial decision layer of your business a few days a month. Concretely: monthly management accounts you can read, a rolling 13-week cash forecast, margin and unit economics by product or channel, pricing and hiring decisions backed by numbers, and investor-grade models when you raise. The first 90 days are usually about making the numbers trustworthy, then using them.
What does a fractional CFO do for an e-commerce brand?
In e-commerce, a fractional CFO makes margin and cash visible at the level where decisions are made: per SKU, per channel and per campaign. That means fully loaded product margin after fees, shipping, returns and ad spend, true profit-based ROAS instead of platform ROAS, and a cash forecast that respects stock lead times and marketplace payout delays. Most brands discover that 15% to 25% of their SKUs lose money once every cost is loaded in.
The services behind these answers
- Servicefractional CFO serviceSenior CFO leadership on a monthly retainer, month to month.
- Guidewhat a fractional CFO doesDeliverables week by week, and what stays with your accountant.
- Servicemanagement reporting serviceMonthly accounts you can read and act on.
- GuideCFO versus accountantWho records, who files and who decides.
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